Last Updated: April 2026
This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through clearstage. By placing an order, you agree to comply with this policy. It is designed to ensure clarity regarding shipping practices, delivery timelines, and your rights as a customer.
This policy applies to all orders placed through clearstage and is applicable to all customers within the Czech Republic and international locations where we offer shipping services. This policy is part of our broader Terms and Conditions and should be read in conjunction with them.
We offer various shipping methods to accommodate our customers' needs. The available options will be presented at checkout and may include standard, expedited, and express shipping. The specific shipping methods available may vary based on the destination.
Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the delivery location. All shipping costs will be clearly displayed at checkout before you confirm your order.
Delivery timeframes are estimates and may vary based on factors such as the shipping method selected, the destination, and any unforeseen circumstances. While we strive to meet the estimated delivery times, we cannot guarantee them. Typical delivery times are as follows:
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
We offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. Please check with your local customs office for more information.
If you experience any issues with your delivery, including delays or non-receipt of your order, please contact us at [email protected] or call us at +4206024929836. We will work with you to resolve the issue promptly.
As a customer, you are responsible for providing accurate shipping information. Any errors in the provided address may result in delays or non-delivery. You have the right to request updates regarding your order status and shipping information.
clearstage shall not be liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or other unforeseen events. In such cases, we will notify you of the delay and provide an estimated timeframe for delivery.
We are committed to protecting your personal information. All shipping information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
clearstage reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding this Shipping Policy, please contact us:
This Shipping Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of the Czech Republic.